My leader-follow story begins on my first day working at a hotel. I had never worked as a front desk agent or worked with any of the computer systems so I knew I would need help in the technical service part of this job. The first day I arrived, I was introduced to my supervisor and she would be the one showing me around and training me to start work out on the front. As we got to know each other my supervisor began explaining all the areas of the lobby and was very talkative. She asked me a lot of questions about myself and joked around. Finally during the computer learning part of the tour she sat down and tried to explain how to use the system. Unfortunately she was not actually explaining it slowly and she would just keep asking me questions about myself. She had me somewhat practice for about five minutes and if I made a mistake she would just say, "its okay" and fix it instead of me learning how to fix it. I felt that I really trusted the supervisor because she made me feel welcomed and comfortable. Yet, at the end of my shift I realized I did not how to work the computer or really know how to do all of my tasks. In this case, although having a good relationship is key in welcoming a new worker, teaching them how to do the job is also just as important.
Although I was a bit frustrated that I did not learn the technical aspect of my job, in the end, it turned out for the best. I eventually learned what I had to do and I made a great relationship with my supervisor. This was a good participating experience for me!
till next time....
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